5-10 Days Shipping From EU Stock 30-50Days Shipping From Factory
Go off-road, then crush your commute, with the X10PRO (DUOTTS D10)– an all-terrain performance beast with the power of 3200 watts, a dual battery system and triple shock suspensions.
A 3200W motor. More horsepower for your steepest climbs. While other eBike motors put out as little as 500W, the X10Pro(DUOTTS D10) offers steady and reliable power at 3200W, and can push out a monstrous 1600W when you find yourself facing extreme terrains. That gives you the comfort to glide over sand and gravel without stop and deal with mud and mountains with ease.
Motorcycle-grade tires make easy work of potholes, snow, or sand.
The power to climb 45% inclines. The DUOTTS D10’s 3200 motor pushes it up hills just like they were flat ground. With more power than almost any other scooters is available, the DUOTTS D10 lets you climb steep city hills or gravel slopes faster.
Give rides a speed boost. The X10PRO(DUOTTS D10)’s 1600W motor gives it a 65KM/h top speed, beating other scooters that only reach 20-30KM/h,That means you can cut time on your commutes and fly faster on the trails. Go from A to Z faster, no matter your road. With a maximum 65 km ride range, the X10PRO(DUOTTS D10) is built to push the limits on every charge, giving you 5 times the range of other scooters that max out at 60 to 80km. That’s an entire week of commuting for most people on just one or two charges per week, while you can enjoy your off-road activity days without worrying where your next charge will come from.
X10PRO is equipped with a triple shock system extending from its front hydraulic shock, and middle mechanical shock to the rear air shock, which excels X10PRO from other scooters at 3 times more powerful shock absorbance than normal scooters.
Most wheels can’t handle the triple threat of gravel, potholes and rocky terrain at high speeds, so you end up swapping tires every month – and paying a fortune. The X10PRO is built to bypass that, saving you on tires and saving every ride. We designed the XTRON X10PRO with integrated one-piece wheels that combine spoke and frame, for ultimate stability while fighting compression better than other wheels.
Then we wrap the wheels in motorcycle-grade tires that give you a larger contact area, gripping the ground with a hug only the best rubber can give. They’re skid resistant and built for better ration, giving you total control over the elements for tighter turns and faster stops on the toughest terrain.
The sun is shining, the trail is smooth, the path is clear. Want to lean back, relax, and feel the wind in your hair? Now you can — with XTRON X10PRO cruise control mode. It kicks in whenever your speed is stable, and takes over to keep your ride at a consistent speed for 3 to 5 seconds without you pushing the pedal. So you can ease off the accelerator, extend your battery life, and enjoy the ride. Sports Mode: Great for climbing hills, higher speeds, and a more intense workout, with top speeds of 65km/h.
Normal Mode: The sweet spot for daily commutes and regular workouts, with speeds up to 29mph
Take it easy across flat roads and open terrain, by coasting at up to 65km/h A good set of brakes can save your life. The hydraulic disc brakes for both the front brake and rear brake help you stop comfortably on a dime for increased safety and peace of mind. That means a whole new level of control whether you’re zipping through urban traffic or down muddy country lanes.
The X10PRO(DUOTTS D10) features a Double Angel headlights that automatically switch on when it gets dark. And it’s got your back too, with powerful red brake lights that alert drivers and riders when you’re up ahead. It’s a system designed to keep you safe no matter what time of day you ride.
There’s no time to scroll menus when you’re weaving between buses. The X-Tron X10 Pro(DUOTTS D10)comes with a large, full-color LCD screen that puts all the data you need front and center. It gives you everything you need at a glance — from speed, to riding mode, battery life, and more.
The X10PRO (DUOTTS D10)is made of wear-resistant material that keeps its shine even when you push it through the dirt. It’s unisex build is designed for anyone to ride, and looks right at home on city streets or gritty trails.
You can fold the X10PRO neatly into the trunk of your car for extended countryside jaunts.
And when you’re not cycling, the bike’s lightweight aluminum frame can be folded up and packed away — saving on storage or fitting neatly into your trunk for road trips to the country. Because with a ride this smooth, the last thing we would skimp on is the details.
The XTRON(DUOTTS) journey started in 2017 with the mission of bringing the joy of riding to more people. We have a fully functional system that’s helped our bikes reach over 500,000 riders. Our bikes have been sold in more than 30 national markets around the world. Well-known for its unique fat tire design,XTRON(DUOTTS) has released more than 30 different products with 5 full lines of eBikes. We constantly revolutionize electric bikes to produce more functional products. Our aim is to make high-quality and cost-effective electric bicycles so that more and more people can live a healthy life. With its strong production and R&D, XTRON(DUOTTS) owns more than 20 patents. The excellent R&D team and top notch customer service are some of the reasons why XTRON(DUOTTS) has been able to stay ahead of other eBike manufacturers. That combination of quality and service guarantees satisfaction for our customers everywhere.
Excellent Dimensions The X-tron X10PRO (DUOTTS D10)Folding Scooter package measures 55”inch L x 20”inch H. The front and rear wheels measure 10 inches in diameter. Make sure to inspect the scooter and test every function before first use. Also, charge the battery for up to 6 hours before using the mobility scooter.
Return, Refund, Cancellation and Reservation Policy
Xtron.vip is committed to providing the best customer service in the electric bike industry. Our goal is to make your shopping experience as easy as possible and ensure that you 100% satisfied with the purchase. We will do our best to meet your expectations. Unless otherwise stated on the product page or below, unused, unloaded and resaleable items in new condition and original packaging can be returned within 30 days of the delivery date for a refund*. ●You must notify us of your intention to return within 30 days of the delivery date. ●Our return policy applies to cancellations after the item has actually been shipped or has been rejected upon delivery. ●We will refund the product price less any applicable fees and charges. ●Original shipping charges are not refundable. ●You are responsible for any return shipping costs. ●Refunds will be applied to the same payment method used for the original purchase.
The following are non-refundable , products subject to manufacturer's warranty ●Products in original manufacturer's packaging ●Products that have been removed from the original manufacturer's packaging It is the customer's responsibility to return the item in new, resaleable condition. Refunds will only be issued upon receipt and inspection of the returned item. If the returned item is damaged in transit, it is the customer's responsibility to file a claim with the carrier. No refunds are possible in this case. All return requests must be submitted in writing and sent to [email protected] Xtron.vip works with several manufacturers. Please read the return policy applicable to the product of your choice, located under the "Returns" tab on the product page and below:
Xtron Return Policy
Return the goods Our policy is valid for 30 days. If 30 days have passed since you received it, unfortunately we cannot provide you with a refund or exchange. To be eligible for return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.
Refund (if applicable) Once your return has been received and reviewed, we will send you an email notifying you that we have received your returned item. We will also notify you to approve or deny your refund. If you are approved, your refund will be processed and a credit limit will be automatically applied to your credit card or original payment method within a certain number of days. Delayed or lost refunds (if applicable) If you haven't received your refund, please check your bank account again first. Then contact your credit card company and it may take some time for your refund to be officially released. Next contact your bank. It usually takes some processing time before a refund is issued. If you've done all of this and still haven't received your refund, please contact us. Sales item (if applicable) Only regular priced items can be refunded, unfortunately specials cannot be refunded. Exchange (if applicable) We only replace defective or damaged items. If you need to exchange it for the same item, please email us. Gift If the item was marked as a gift when it was purchased and shipped directly to you, you will receive a gift credit corresponding to the return value. Upon receipt of the returned item, a gift certificate will be mailed to you. If the item was not marked as a gift at the time of purchase, or the gift giver sent the order to themselves to give it to you later, we will issue a refund to the gift giver who will know about your return condition.
shipping To return your product, you should mail your product to our warehouse address. You will be responsible for paying your own return shipping. Shipping charges are non-refundable. If you receive a refund, return shipping will be deducted from your refund. Depending on where you live, the time it takes for your exchange to reach you may vary. If you're shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. ●All return requests must be submitted in writing and sent to [email protected] . ●If your return is approved, you will receive an email from us with return instructions. ●Pack all returned items securely in their original packaging and include any additional paperwork requested in the return approval email. ●We recommend taking photos of the package and/or item before shipping. ●Shipping packages. We will provide you with a return shipping label, or you will have to arrange the shipping yourself. ●Please provide us with the tracking number. ●Once your return has been received and checked, we will send you an email notifying you that we have received your returned item. We will also notify you to approve or deny your refund. ●If you are approved, your refund will be processed and points will be automatically applied to the original payment method within 10 working days.
If your product is damaged in transit, please contact [email protected] to arrange for replacement and pickup of the damaged product. Please see our Shipping Policy for More details.
Email US: [email protected] Most of our products come with at least 1 year manufacturer's warranty. Warranty information can be found on the product page under the Warranty tab. If you find any manufacturer's defect, please report Get to know us and we'll help you get parts or replacements for free.
Email US: [email protected] It is the customer's responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance. In the event that the product is received in a condition which we deem unacceptable, we reserve the right to denyyour return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used. If we received the item damaged you may file a claim with your shipping company. If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense. Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated. Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. .
Normally, if the product is in stock, the shipping time is 1-3 working days and the delivery time is 3-10 working days, however, due to the increase in order volume and the impact of COVID-19, it may be It may take longer than usual to complete the order. Order processing time for some brands can be as long as 7-14 days. This is an industry-wide issue due to Covid-19 affecting our products high demand and supply chain pressure. Thank you for your patience and understanding. Please refer to the specific brand's shipping policy for current estimates of order fulfillment times. If you have any questions, Please email us at [email protected].
Xtron Shipping Times and Delivery Information Our goal is to provide you with the best shipping options no matter where you live. Serving hundreds of clients around the world every day, we strive to provide you with the highest level of service service. 1. The page price includes shipping. 2. The order delivery time is divided into two parts: . ●Processing time: 1-7 days ●Shipping time: European Inventory: 3-7 working days or faster via Polish warehouse Pre-order: Scooter on board. Arrived within 2-4 weeks. Shipping from China: 14~40 natural days or faster by sea Please read through this guide so you can understand how the process works and what to expect once you place an order with us.
Order Confirmation: ●After placing an order, you will receive an order confirmation email. This means that we have authorized your credit card to make the purchase and are preparing your order for shipping. ●- Once we receive your order, we will automatically contact our warehouse to confirm that it is in stock and ready to ship immediately. ●If your item is backordered or unavailable, we will contact you by email. ●If your item can be shipped immediately, we will process the fee and submit the shipping order.
How to deal with damage, anomalies or discrepancies in product delivery (carton packaging appears to have some damage, such as tears, holes, large dents, open carton or missing items) : ● Damage to the carton requires a visual inspection of the contents of the unit. ●XTRON.VIP recommends an immediate inspection in the presence of the driver to confirm the damage. If the contents are damaged, please note on the carrier's document. Damage and notify [email protected] immediately. ●Important Note: If the contents cannot be inspected immediately, the carrier's document must state: "Carton is damaged and needs to be inspected" and list the type of damage. ●Items must be inspected and actual damage reported to the carrier within 48 hours of arrival
Excessive damage to carton packaging and exposed product: ●Refused to ship Signed carrier document: "Carton damaged and rejected" ●Notify XTRON.VIP immediately. If you have any other questions about the ordering and shipping process, please feel free to email us at [email protected]
1)Since the electric scooter is an oversized and overweight item, it may be damaged during transportation. 2)Please check the condition of the package before signing for it. 3)If there is any damage, please contact us in time within 3 days after signing for it. 3 days after signing for We are not responsible for any damage. Thank you for your purchase. Have a nice day!
3200-watt motor with hall sensor
110lbs/48KG (with seat add 2kg)
10" Off-road Tires
Front and Rear Hydraulic disc brake
Range per charge
Front light + Brake light + turn signal + Horn
5-10 Days Shipping From EU Stock 30-50Days Shipping From Factory